Privacy Policy – Sharva Group
Aligned with India’s Digital Personal Data Protection Act, 2023 (DPDP Act 2023)
Last Updated: 01-Dec-2025
Sharva Group (“Sharva”, “we”, “our”, “us”) is a proprietorship firm offering IT Management Advisory, Consulting, Coaching, and Training services. We are committed to safeguarding the personal data of all individuals (“Data Principals”) who interact with our website, services, and digital platforms.
This Privacy Policy is prepared in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act 2023”), and explains how we collect, process, store, use, and protect your personal data.
- Applicability of This Policy
This policy applies to personal data collected from:
- Website visitors
- Prospective and existing clients
- Training participants
- Webinar attendees
- Individuals communicating with Sharva
- Users of any online platforms or tools managed by Sharva Group
Use of our website and services implies consent to the practices described in this policy, unless consent is withdrawn as per Section 8 below.
- Types of Personal Data We Collect
Under the DPDP Act, “Personal Data” means any data about an individual who is identifiable.
We may collect the following:
2.1. Personal Information Provided by You
- Name
- Email address
- Phone number
- Organization and designation
- Billing and invoicing information
- Training registration and attendance details
- Certificate issuance information
- Feedback forms and assessment responses
2.2. Data Collected Automatically
- IP address
- Device and browser information
- Pages viewed / browsing patterns
- Cookies, analytics, and tracking data
2.3. Business/Training-Related Information
- Course participation records
- Assignment uploads (if applicable)
- Communication logs and support requests
We do not intentionally collect “personal data of children” (individuals under 18 years) as defined under the DPDP Act.
3. Purpose of Processing Personal Data
As required under the DPDP Act, we collect and process personal data only for lawful purposes, including:
- To provide advisory, consulting, training, and coaching services
- To manage program registrations, participation, and certification
- To communicate with you regarding services or inquiries
- To send transactional, administrative, or service-related communications
- To maintain internal records, billing, and accounting
- To improve website functionality, user experience, and service delivery
- To comply with legal or regulatory obligations
- To prevent fraud or security incidents
We do not process personal data beyond the purposes stated without obtaining fresh consent.
4. Consent and Withdrawal of Consent
4.1. Obtaining Consent
Where required, we obtain your consent before processing your personal data.
By continuing to use our website or by submitting your details, you provide us valid consent under Section 7 of the DPDP Act.
4.2. Withdrawing Consent
You may withdraw consent at any time by contacting us at:
maheshmd@sharvagroup.com
Upon withdrawal of consent, we will cease processing your personal data unless:
- Processing is necessary for legal compliance
- Processing is required for legitimate purposes permitted by the DPDP Act
Withdrawal of consent may impact the services we are able to provide.
5. Sharing and Disclosure of Personal Data
We may share your personal data only as permitted under the DPDP Act, including:
5.1. With Service Providers (“Data Processors”)
For:
- Hosting and infrastructure
- Email and communication services
- Training delivery platforms
- Payment gateways
- Certificate issuance systems
All processors operate under contractual obligations aligned with the DPDP Act.
5.2. Legal and Regulatory Authorities
Where required under applicable laws, court orders, or government directions.
5.3. No Sale of Data
We do not sell, trade, or rent your personal data to third parties.
- Cross-Border Data Transfers
Where data is stored or processed outside India (e.g., cloud services), transfers are made in accordance with:
- Government notifications on permitted countries (as applicable under DPDP Act)
- Contractual safeguards ensuring data protection
- Data Retention
We retain personal data only for:
- The duration required to fulfil the purposes described
- The duration mandated by law or regulatory requirements
- Internal training and certification records
When data is no longer required, it is securely deleted or anonymized.
- Your Rights as a Data Principal
Under the DPDP Act, you have the following rights:
8.1. Right to Access Information
You may request details of:
- Personal data processed by us
- Purpose and nature of processing
- Third parties with whom data is shared
8.2. Right to Correction and Erasure
You may request:
- Correction of inaccurate or incomplete data
- Deletion of personal data no longer necessary
8.3. Right to Grievance Redressal
You may raise concerns with our Grievance Officer (details below).
8.4. Right to Nominate
You may nominate an individual to exercise your rights in case of incapacity (as applicable once provision is notified by the Government).
To exercise your rights, write to us at:
maheshmd@sharvagroup.com
- Data Security
We implement reasonable technical and organizational measures, including:
- Secure data storage
- Access controls
- Device and network security measures
- Regular audits and monitoring
While we strive to protect personal data, no system is completely secure.
- Use of Cookies and Tracking Technologies
Cookies may be used to:
- Improve website functionality
- Analyze visitor behavior
- Personalize user experience
You may disable cookies through browser settings.
- Third-Party Websites
Our site may contain links to external websites.
Sharva Group is not responsible for the privacy practices of such third-party sites.
- Grievance Redressal Mechanism
In compliance with Section 13 of the DPDP Act, we have appointed a Grievance Officer.
Grievance Officer – Sharva Group
Name: Maahesh Deosthale
Email: maheshmd@sharvagroup.com
Response Time: Within 30 days of receiving the request
- Changes to This Privacy Policy
Sharva Group may update this policy to reflect changes in law, service offerings, or internal processes.
Updated versions will be published with a revised “Last Updated” date.
- Contact Information
For any queries regarding this Privacy Policy, contact:
Sharva Group
Email: maheshmd@sharvagroup.com
Phone: +91 9152315130
Website: www.sharvagroup.com