I am summarising feedback on behalf of team and my own feedback:
ITIL training we had was extremely insightful and helpful, the instructor was very thorough and knowledgeable. Especially relating real life situations to guiding principles, practices etc. was really helpful. We were able to relate the ITIL framework to our existing landscape and able to figure out where we are strong in terms of processes and where is the scope for improvement.
This training definitely adds value to all of us and look forward to focus and improve our existing model. Thank you.